The �SOB branch in Mari�nské L�zne achieved significant success when it placed 2nd in the nationwide Visa Bank Branch of the Year competition for the 4th quarter of 2025. Thanks to this result, it was ranked among the nine best-rated branches of the year and is advancing to the finals. An expert jury will decide on the overall winner, and the best rated branch will be announced at the Visa Awards ceremony in April this year. This award is proof of the quality of the daily work of the entire team, especially the personal approach, professional approach to clients and consistent high ratings in the area of customer experience. Long-term client response highlights the friendly and professional staff of the branches, the ability to meet individual needs and create an environment where customers return with confidence. It is the combination of expertise, humanity and effective communication that are among the key positives that have made the branch one of the best.
Visa Bank Branch of the Year is a prestigious award that brings Visa, a leader in the field of digital payments, to the Czech Republic. The aim of the competition is to highlight the best brick-and-mortar bank branches – not only from the point of view of design and modernization, but especially from the point of view of customer experience and technological sophistication. Not only the work of the bank's designers and central teams, which are behind branch innovations, is valued, but also their ability to keep up with the growing demands of clients. Bank advisors also play a key role in the competition, as they must always meet the expectations of customers accustomed to the modern environment of shopping centers, experience centers of mobile operators, and electronics and automobile showrooms. Therefore, the Visa Bank Branch of the Year competition does not only evaluate the visual and functional website of branches, but focuses on the comprehensive customer experience – from the first impression to the digital connection with mobile applications. Which bank will set a new standard for modern banking? You can find more about the competition here: www.mistoprodeje.cz/o-soutezi-visa-bank-branch-of-the-year